Our Values

We Live by Our Core Values

Our Core Values form the foundation of all our actions and decisions. At Emerald, each individual plays a crucial role in delivering exceptional service, with no part being deemed more or less significant. Our success is a result of our collective teamwork, and that’s why we hold ourselves responsible for upholding Our Values. These guiding principles permeate every aspect of our business, guiding us towards continued excellence.

A small cardboard box with its top flaps open sits on top of an open book featuring an illustration of an emerging, glowing light bulb, which represents one of Emerald's core values: innovation.

Innovate

Courage To
Do Better

Innovation takes courage. We aspire to create solutions to make our businesses better. Celebrate and give credit when we innovate.

Group of four hands high fiving in front of trees which represents one of Emerald's core values: respect.

Respect

Treat Others As You Expect
To Be Treated

We are humble and respectful. We’re not perfect, but we grow together. Ask questions before making conclusions.

Pair of hands holding teal silhouette icons of people, which represents one of Emerald's core values: loyalty

Loyalty

Develop And Grow
Relationships With Trust

We grow relationships that are mutually beneficial through trust, commitment, and investing in each other.

Woman in orange blazer in front of a podium with 2 microphones, which represents one of Emerald's core values: committment.

Commitment

Your Words Matter

We do what we say we will do. “Don’t make our problems other people’s problems” is our guiding principle.

A child wearing a yellow construction hard hat is planting a tree in the ground, which represents one of Emerald's core values: sustainability.

Sustainability

Make The Future Better

We believe in a Zero Waste future, in which all resources are reused. We support our communities to make them better.

Built to Keep Waste Out of Landfills

Emerald Energy from Waste delivers a proven solution: we convert non-recyclable waste into energy, reducing landfill use and supporting your environmental targets.

Line of tan wooden blocks with factory icons with smoke coming out. One green block sits on top of the rest with a factory icon with leaves coming out of the smoke stack